If you aren't using a SIM card with your device, you can contact them to get help transferring service to the new owner. Contact your carrier for help transferring service to a new owner. If asked for your device passcode or Restrictions passcode, enter it.If your device uses eSIM, choose the option to erase your device and the eSIM profile when asked. Go back to Settings and tap General > Transfer or Reset > Erase All Content and Settings. If you turned on Find My, you might need to enter your Apple ID and password.If you're completing your trade-in online, continue to step 7. After a Specialist completes your trade-in, they'll work through the remaining steps with you in-store. If you're trading in at an Apple Store, stop here, do not erase your device, and visit your nearest Apple Store to pick up your new device.If you're switching to a non-Apple phone, deregister iMessage. Then go to Settings > iTunes & App Store > Apple ID > Sign Out. Tap Sign Out again, then tap Delete from My and enter your Apple ID password. If you're using iOS 10.2 or earlier, tap Settings > iCloud > Sign Out.Enter your Apple ID password and tap Turn Off. If you're using iOS 10.3 or later, tap Settings >.Sign out of iCloud and the iTunes & App Store.If you purchased an AppleCare plan for your device, cancel your AppleCare plan.If you paired an Apple Watch with your iPhone, unpair your Apple Watch.With the recommended iOS data transfer, you can easily transfer iPhone photos, videos, songs, call logs, contacts, messages and more. If FoneTrans can detect your devices, then congratulations, you can transfer files from the "dead one" to your new iPhone. Download, install and run FoneTrans on your computer. And the first imperative is export your important files from the dead phone. If you buy a new iPhone, want to move content from the old one to the new one, but the old one is dead, you can try these above techniques. You will also like reading: Transfer data from Android to Android Transfer data from a dead iPhone to a new iPhone This will open iTunes, put the iPhone into recovery mode, and let you completely restore the iPhone. Now plug the other end of the USB cable into your computerĤ. Plug the iPhone's USB cable into the dock connector, but not into your computerģ. Before you restore to Factory Settings, follow the "Transfer data from a dead iPhone to a new iPhone" part below and try to export your important content from your phone if you don't backup iPhone files before.Īfter that, you can just sync your iPhone and click the Restore button in iTunes, but if it won't turn on, you need a different technique:ġ. Although this erases all the data and settings on your phone, it can solve a lot of problems. If absolutely nothing happens after step 1 and step 2, sometimes your best bet is to restore your iPhone to its factory settings. No one is sure why, but sometimes it helps if just holding the 2 buttons doesn't work. Occasionally it may be necessary to toggle the Mute switch a couple of times before Step 2. Release both buttons, wait about a minute and the phone will boot up. Hold them both for at least 10 seconds, an Apple logo should appear in 10 - 20 seconds. If the step 1 doesn't work, try this instead: hold down the Hold (aka POWER or SLEEP) button and the Home button at the same time. Or try using another charger or cable to see if things change. Make sure there's no lint packed into your cable or the iPhone's dock connector, which could interfere with the iPhone getting a charge. If you are absolutely certain that your iPhone ran out of battery but this technique doesn't work, it's possible that your charger or cable is faulty. What you need to notice is that some USB ports on keyboards don't have enough power to charge iPhones, so connect the phone directly to computer. Unless you are absolutely certain that there is plenty of charge left on the battery, plug your dead iPhone into a wall charger for at least 15 minutes or into your computer, because your iPhone could be refusing to turn on due to its battery not having enough juice. This may seem obvious, but it's actually pretty common. On rare occasion the firmware has been corrupted. iOS has "crashed" and needs to be rebooted.ģ. If your iPhone won't start up, the possible causes may be:Ģ.
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